Blog - Swell (5)

It seems like the ecommerce world is being shaken up on almost a daily basis lately with major players in the retail ...

Just like your customers…

Loyalty might best be described as a snowflake…

When people come and buy from you, they have certain… expectations. Things that they are looking for. Things that ...

In our last blog post, we discussed how you can calculate Customer Lifetime Value, or CLV. Determining this metric is ...

One common phrase you hear at Swell is that we help stores incentivize whatever is important to them. But often, the ...

Loyalty programs work. The most successful ones — think My Best Buy and United Airlines' MileagePlus — are driven by ...

Your first love likely seemed irresistible…

It’s one of the most dangerous threats to your ecommerce business…

In one of our recent blog posts we covered the Nordstrom rewards program in detail, discussing how the retail giant ...

5 Best Practices to Improve Loyalty Program Performance